Is the wood seasoned?
Yes. All our wood is well seasoned and ready to burn on delivery.
How many logs will I receive in my aggregate bag?
The logs in your aggregate bag are 8" long. There are around 250-300 logs in a bag depending on how the logs are cut, i.e. some are bulky and some are slimmer.
How long will I wait for my delivery?
It varies depending on the time of year but we would normally hope to deliver your wood within one week. During cold snaps this can be a little longer due to demand. We will let you know your waiting time when you order.
How far do you deliver?
- We are based in Cranborne, Dorset. All our deliveries within 12 miles of our base are free.
- If we need to go further afield, we try to arrange delivery to a few people at the same time to avoid delivery charges. This might just mean a short wait while we contact our other customers in the area and co-ordinate a delivery.
- If you are outside our 12 miles radius and require wood urgently, we can of course do this but there may be a small fee for delivery.
Are the logs kiln dried?
No. Our logs are air dried.
Can I stock up with logs in the summer?
Yes of course. This is a great idea as there is always a big rush in early Autumn. We can also bring multiple bags so you can get your log shed full up ready for winter.
How do I pay?
We accept cash on delivery, guaranteed cheques (but for how long we don't know) and payment direct to our bank account.
We will discuss this with you when you order.
Do you stack my logs on delivery?
Usually we deliver the logs in your aggregate bag ready for you to stack at your convenience. However we can stack your logs for you at a charge of £10 per bag.